#rr-chatbot-wrapper{--rr-cor-primaria:#E8740C;--rr-cor-primaria-dark:#c96200;--rr-cor-azul:#2563EB;--rr-cor-azul-hover:#1d4ed8;--rr-cor-bg:#f3f4f6;--rr-cor-branco:#ffffff;--rr-cor-texto:#1f2937;--rr-cor-texto-light:#6b7280;--rr-cor-borda:#e5e7eb;--rr-sombra:0 4px 24px rgba(0, 0, 0, 0.12);--rr-sombra-msg:0 1px 4px rgba(0, 0, 0, 0.06);--rr-radius:16px;--rr-radius-msg:18px;--rr-font:Inter, sans-serif;font-family:var(--rr-font);max-width:580px;margin:20px auto;background:var(--rr-cor-branco);border-radius:var(--rr-radius);box-shadow:var(--rr-sombra);overflow:hidden;display:flex;flex-direction:column;position:relative;border:1px solid var(--rr-cor-borda)}.rr-chat-header{background:var(--color-bg-blue);padding:16px 20px;color:var(--rr-cor-branco);position:relative;z-index:2}.rr-chat-header-avatar{display:flex;align-items:center;gap:12px}.rr-avatar{width:48px;height:48px;min-width:48px;border-radius:50%;background:var(--rr-cor-branco);display:flex;align-items:center;justify-content:center;box-shadow:0 2px 8px rgb(0 0 0 / .15);border:1.6px solid rgb(255 255 255 / .4);background:rgb(255 255 255 / .2)}.rr-avatar span{font-size:18px;font-weight:800;color:var(--rr-cor-branco);letter-spacing:1px}.rr-chat-header-title{margin:0;font-size:16px;font-weight:700;color:var(--rr-cor-branco);line-height:1.3}.rr-chat-header-status{margin:2px 0 0;font-size:12px;opacity:.95;display:flex;align-items:center;gap:6px;color:rgb(255 255 255 / .9);line-height:1.3}.rr-status-dot{width:8px;height:8px;min-width:8px;border-radius:50%;background:#22c55e;display:inline-block;animation:rr-pulse 2s ease-in-out infinite}@keyframes rr-pulse{0%,100%{opacity:1}50%{opacity:.5}}.rr-chat-messages{flex:1;padding:20px 16px;overflow-y:auto;background:var(--rr-cor-bg);min-height:300px;max-height:450px;scroll-behavior:smooth}.rr-chat-messages::-webkit-scrollbar{width:6px}.rr-chat-messages::-webkit-scrollbar-track{background:#fff0}.rr-chat-messages::-webkit-scrollbar-thumb{background:#d1d5db;border-radius:3px}.rr-msg{display:flex;gap:10px;margin-bottom:16px;animation:rr-fadeInUp 0.4s ease-out}@keyframes rr-fadeInUp{from{opacity:0;transform:translateY(12px)}to{opacity:1;transform:translateY(0)}}.rr-msg-bot{align-items:flex-start}.rr-msg-bot .rr-msg-avatar{width:36px;height:36px;min-width:36px;border-radius:50%;background:var(--rr-cor-primaria);display:flex;align-items:center;justify-content:center;color:var(--rr-cor-branco);font-size:11px;font-weight:800;letter-spacing:.5px;margin-top:2px}.rr-msg-bot .rr-msg-bubble{background:var(--rr-cor-branco);color:var(--rr-cor-texto);border-radius:var(--rr-radius-msg);border-top-left-radius:4px;padding:14px 18px;max-width:90%;box-shadow:var(--rr-sombra-msg);font-size:14px;line-height:1.6;word-wrap:break-word}.rr-msg-bot .rr-msg-bubble p{margin:0 0 8px}.rr-msg-bot .rr-msg-bubble p:last-child{margin-bottom:0}.rr-msg-bot .rr-msg-bubble ul{margin:8px 0;padding-left:20px}.rr-msg-bot .rr-msg-bubble li{margin-bottom:4px}.rr-msg-time{font-size:11px;color:var(--rr-cor-texto-light);margin-top:4px;display:block}.rr-msg-user{flex-direction:row-reverse}.rr-msg-user .rr-msg-bubble{background:var(--rr-cor-azul);color:var(--rr-cor-branco);border-radius:var(--rr-radius-msg);border-top-right-radius:4px;padding:10px 18px;max-width:100%;font-size:14px;line-height:1.5;word-wrap:break-word}.rr-msg-user .rr-msg-time{text-align:right}.rr-msg-user .rr-msg-check{color:rgb(255 255 255 / .7);font-size:12px;margin-left:4px}.rr-typing{display:flex;gap:10px;align-items:flex-start;margin-bottom:16px;animation:rr-fadeInUp 0.3s ease-out}.rr-typing-dots{background:var(--rr-cor-branco);border-radius:var(--rr-radius-msg);border-top-left-radius:4px;padding:14px 22px;box-shadow:var(--rr-sombra-msg);display:flex;gap:5px;align-items:center}.rr-typing-dot{width:8px;height:8px;border-radius:50%;background:#9ca3af;animation:rr-typingBounce 1.4s ease-in-out infinite}.rr-typing-dot:nth-child(2){animation-delay:0.2s}.rr-typing-dot:nth-child(3){animation-delay:0.4s}@keyframes rr-typingBounce{0%,60%,100%{transform:translateY(0);opacity:.4}30%{transform:translateY(-6px);opacity:1}}.rr-chat-options{padding:0 16px 12px;background:var(--rr-cor-bg);display:flex;flex-direction:column;gap:8px}.rr-option-btn{display:block;width:100%;padding:14px 20px;background:var(--rr-cor-branco);border:1.5px solid var(--rr-cor-borda);border-radius:12px;font-size:14px;font-weight:500;color:var(--rr-cor-texto);cursor:pointer;transition:all 0.2s ease;text-align:left;font-family:var(--rr-font);line-height:1.4}.rr-option-btn:hover{background:#fff7ed;border-color:var(--rr-cor-primaria);color:var(--rr-cor-primaria);transform:translateY(-1px);box-shadow:0 2px 8px rgb(232 116 12 / .12)}.rr-option-btn:active{transform:translateY(0)}.rr-cta-btn{display:block;width:100%;padding:14px 20px;background:var(--rr-cor-primaria);border:none;border-radius:12px;font-size:15px;font-weight:600;color:var(--rr-cor-branco);cursor:pointer;transition:all 0.2s ease;text-align:center;font-family:var(--rr-font)}.rr-cta-btn:hover{background:var(--rr-cor-primaria-dark);transform:translateY(-1px);box-shadow:0 4px 12px rgb(232 116 12 / .3)}.rr-cta-btn:active{transform:translateY(0)}.rr-chat-input-area{padding:12px 16px;background:var(--rr-cor-branco);border-top:1px solid var(--rr-cor-borda)}.rr-chat-input-wrapper{display:flex;align-items:center;gap:10px;background:var(--rr-cor-bg);border:1.5px solid var(--rr-cor-borda);border-radius:28px;padding:4px 4px 4px 18px;transition:border-color 0.2s}.rr-chat-input-wrapper:focus-within{border-color:var(--rr-cor-primaria);box-shadow:0 0 0 3px rgb(232 116 12 / .1)}.rr-chat-input{flex:1;border:none!important;background:#fff0;font-size:14px;font-family:var(--rr-font);color:var(--rr-cor-texto);outline:none;padding:8px 0}.rr-chat-input::placeholder{color:#9ca3af}.rr-chat-send-btn{width:40px;height:40px;min-width:40px;border-radius:50%;background:var(--rr-cor-primaria);border:none;color:var(--rr-cor-branco);cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all 0.2s;padding:0}.rr-chat-send-btn:hover{background:var(--rr-cor-primaria-dark);transform:scale(1.05)}.rr-chat-send-btn:disabled{background:#d1d5db;cursor:not-allowed;transform:none}.rr-chat-footer{padding:10px 16px;text-align:center;background:var(--rr-cor-branco);border-top:1px solid var(--rr-cor-borda)}.rr-chat-footer p{margin:0;font-size:12px;color:var(--rr-cor-texto-light)}.rr-msg-error .rr-msg-bubble{background:#fef2f2!important;border:1px solid #fecaca!important;color:#991b1b!important}@media (max-width:520px){#rr-chatbot-wrapper{max-width:100%;margin:0;border-radius:0;border:none;min-height:80vh;box-shadow:none}.rr-chat-messages{min-height:250px;max-height:calc(100vh - 260px)}}@media (min-width:521px) and (max-width:768px){#rr-chatbot-wrapper{max-width:420px}}.rr-chat-input-area.rr-hidden{display:none}.rr-msg-bot .rr-msg-avatar{animation:rr-avatarPop 0.3s ease-out}@keyframes rr-avatarPop{from{transform:scale(.5);opacity:0}to{transform:scale(1);opacity:1}}.rr-chat-start-screen{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:60px 20px;background:var(--rr-cor-bg);text-align:center;min-height:300px}.rr-chat-start-text{font-size:18px;font-weight:600;color:var(--rr-cor-texto);margin:0 0 24px}.rr-chat-start-btn{padding:16px 40px;background:var(--rr-cor-primaria);color:var(--rr-cor-branco);border:none;border-radius:30px;font-size:16px;font-weight:700;font-family:var(--rr-font);cursor:pointer;transition:all 0.2s ease;box-shadow:0 4px 16px rgb(232 116 12 / .3)}.rr-chat-start-btn:hover{background:var(--rr-cor-primaria-dark);transform:translateY(-2px);box-shadow:0 6px 20px rgb(232 116 12 / .4)}.rr-chat-start-btn:active{transform:translateY(0)}